• Overview of sessions:
• Session 1.
• Understand your audience/ customer
• Say, “Yes and…”
• Commit to your choices
• Know how to ask the right questions
• Learn to listen with your ears and your eyes
• 
  
• Session 2. Be the Expert
• Fire your inner editor
• Be the Expert
• Control your body language and voice
• Learn how to play the status game
• Use your mistakes as golden opportunities

Session 3. Seeing The Signals

• Go beyond the traditional way of thinking and create new mindsets.
• Be aware of the signals you are sending
• Recognize when to pitch and when to listen
• Learn to think creatively on the spot.
• Heighten your sense of awareness and get what you want.